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For this assignment, you will complete a group memorandum proposing a solution and implementation plan for the CSULA parking situation. Follow the approaches for problem solving discussed in your book and class lecture (utilize PACS). Be sure to address the following: Provide a background discussion and framing of the root problem, clearly articulate the solution, as well as how or why it will solve the problem, discuss the implementation plan. Describe the specific steps that your team will take to implement the solution; Describe your qualifications to be the party selected to implement the solution, Provide a summary cost estimate and summary timeline for project completion, Describe the benefits of the solution, and how performance will be measured (evaluation), and Provide a conclusion and recommendations (action items). Your memo should be no more than two (2) pages in length. You may wish to follow the general format and approach of the memo shown on pgs. 151-152 of your textbook. Please ensure that spelling, syntax, punctuation, word choice, and other common errors do not appear in your memo Othg Problems and Westing Proposals 151 Department Managers Toc Training Department Date: May 15, 20XX CNE Certification Course Subject: CNE Ce company has not changed attending the two-day course wecks to complete the course. If th payroll deduction Course was developed in 20XX to meet the needs of all units with t h e r ed a registration fee for the course and has paid the participants for the hours spent day course and completing the subsequent testing. The participants have been given i the course. If this deadline has not been met a $25 penalty has been used through two years, 25 percent of the systems personnel have not completed the core in heavy resource use without our organization realizing appropriate benefits en and pay practice does not promote individual commitment or accountability for our ise these problems, the following sections include our proposed solution, followed by During the past two years, 25 p completion results in heavy current registration and pay pract completion. Given these problems, the follo sections on benefits, costs, and timing. Solution o ve these problems, we propose that the registration and pay practice for the CNE Certifici Course be changed so ea he changed so each participant's personal financial investment will be linked to course registration and completion. Here are some additional details: Employees wanting to register must obtain their department manager's signature on the registration form to indicate competency. As managers become more involved in the process, employee accountability will increase. . AS100 registration fee will be paid by the participant, increasing individual commitment to the course The unit will pay one-half the number of hours spent in the two-day course at regular hourly wage. Participants will not be paid for testing. once again increasing individual commitment. . The participants will complete the course within six weeks. If the deadline is met, S50 will be refunded. If the course is not completed within six weeks, the entire registration fee will be forfeited. Qualifications and Benefits The Training Department implemented similar changes to the CNR course last year, resulting in higher completion rates of that course. In addition to higher completion rates, we anticipate these additional benefits if we implement this solution: 1. Uncommitted employees will likely not register under this proposed arrangement, ensuring that resources invested into the course produce appropriate benefits. 2. This proposal will decrease the cost to the employees' units and help recover course supply costs incurred by the Training Department. for the Training Department between the between the car Cost Savings The following table highlights the major cost differences for the and proposed practices. Cost Comparison Between Current and Proposed Practice Proposed Practice 16 hrs. 1/2) 523-5184 16 S12 54 Current Practice Cost Category 21 hr.) 16 hrs. [course] * 2 hrs testing 16 hrs. [course] + 2 hrs. Ites Employee wages (avg. 523 per hr.) a 23-$414 $12 IV Supplies Handouts Refreshments Total Costs $434 per participant Revenue So if deadline met or $25 if not S204 per participant $50 or $100 if not The foregoing figures indicate the financial benefits of adopting the new proposal o typical cost for a completing employee would drop from S434 under the current practice mense minus $50 revenue) with the proposed practicca per person savings of $280 TL procedure clearly makes sound financial sense. proposal. Our organization's the current practice to S154 (5204 ings of $280. The proposed Course, scheduled for August 16 Time Sequence We hope to implement this new practice for the next CNE Certification Course, scheduled for and 19, 20XX. Because the publicity for the course must be available by July 6, allowing time for registration and scheduling of replacement personnel for course participants, we need your decision concerning this proposed change by June 25. Conclusion We feel that the CNE Certification Course proposal is a wise move from both a financial and a personnel standpoint. If you have any questions concerning this proposal, we would be happy to meet with you either prior to or during your May 20 meeting where this proposal will be discussed. For this assignment, you will complete a group memorandum proposing a solution and implementation plan for the CSULA parking situation. Follow the approaches for problem solving discussed in your book and class lecture (utilize PACS). Be sure to address the following: Provide a background discussion and framing of the root problem, clearly articulate the solution, as well as how or why it will solve the problem, discuss the implementation plan. Describe the specific steps that your team will take to implement the solution; Describe your qualifications to be the party selected to implement the solution, Provide a summary cost estimate and summary timeline for project completion, Describe the benefits of the solution, and how performance will be measured (evaluation), and Provide a conclusion and recommendations (action items). Your memo should be no more than two (2) pages in length. You may wish to follow the general format and approach of the memo shown on pgs. 151-152 of your textbook. Please ensure that spelling, syntax, punctuation, word choice, and other common errors do not appear in your memo Othg Problems and Westing Proposals 151 Department Managers Toc Training Department Date: May 15, 20XX CNE Certification Course Subject: CNE Ce company has not changed attending the two-day course wecks to complete the course. If th payroll deduction Course was developed in 20XX to meet the needs of all units with t h e r ed a registration fee for the course and has paid the participants for the hours spent day course and completing the subsequent testing. The participants have been given i the course. If this deadline has not been met a $25 penalty has been used through two years, 25 percent of the systems personnel have not completed the core in heavy resource use without our organization realizing appropriate benefits en and pay practice does not promote individual commitment or accountability for our ise these problems, the following sections include our proposed solution, followed by During the past two years, 25 p completion results in heavy current registration and pay pract completion. Given these problems, the follo sections on benefits, costs, and timing. Solution o ve these problems, we propose that the registration and pay practice for the CNE Certifici Course be changed so ea he changed so each participant's personal financial investment will be linked to course registration and completion. Here are some additional details: Employees wanting to register must obtain their department manager's signature on the registration form to indicate competency. As managers become more involved in the process, employee accountability will increase. . AS100 registration fee will be paid by the participant, increasing individual commitment to the course The unit will pay one-half the number of hours spent in the two-day course at regular hourly wage. Participants will not be paid for testing. once again increasing individual commitment. . The participants will complete the course within six weeks. If the deadline is met, S50 will be refunded. If the course is not completed within six weeks, the entire registration fee will be forfeited. Qualifications and Benefits The Training Department implemented similar changes to the CNR course last year, resulting in higher completion rates of that course. In addition to higher completion rates, we anticipate these additional benefits if we implement this solution: 1. Uncommitted employees will likely not register under this proposed arrangement, ensuring that resources invested into the course produce appropriate benefits. 2. This proposal will decrease the cost to the employees' units and help recover course supply costs incurred by the Training Department. for the Training Department between the between the car Cost Savings The following table highlights the major cost differences for the and proposed practices. Cost Comparison Between Current and Proposed Practice Proposed Practice 16 hrs. 1/2) 523-5184 16 S12 54 Current Practice Cost Category 21 hr.) 16 hrs. [course] * 2 hrs testing 16 hrs. [course] + 2 hrs. Ites Employee wages (avg. 523 per hr.) a 23-$414 $12 IV Supplies Handouts Refreshments Total Costs $434 per participant Revenue So if deadline met or $25 if not S204 per participant $50 or $100 if not The foregoing figures indicate the financial benefits of adopting the new proposal o typical cost for a completing employee would drop from S434 under the current practice mense minus $50 revenue) with the proposed practicca per person savings of $280 TL procedure clearly makes sound financial sense. proposal. Our organization's the current practice to S154 (5204 ings of $280. The proposed Course, scheduled for August 16 Time Sequence We hope to implement this new practice for the next CNE Certification Course, scheduled for and 19, 20XX. Because the publicity for the course must be available by July 6, allowing time for registration and scheduling of replacement personnel for course participants, we need your decision concerning this proposed change by June 25. Conclusion We feel that the CNE Certification Course proposal is a wise move from both a financial and a personnel standpoint. If you have any questions concerning this proposal, we would be happy to meet with you either prior to or during your May 20 meeting where this proposal will be discussed