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Need help with this question please explain well and use formulas Extra Credit (5pts): The focus on customers occurs in which functions of the value

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image text in transcribedNeed help with this question please explain well and use formulas
Extra Credit (5pts): The focus on customers occurs in which functions of the value chain? research and development marketing b) d) distribution a) c) all of the above Barnes & Nobles Finascial Information Anneal Income Statemest (All nembers in thousands) Total Revenue Cost of Revenue 4/30/2016 $4, 163 844.00 $ 4,297,108 00 $2 836 547 00 2.871,184.00 $1.327 297 00 1,425 924 00 Operating Expenses 1.176.778 00 1192,065.00 Operating Income or Loss Earnings Before Interest and Taxes Interest Expense Income Before Tax Income Tax Expense Net Income F 4 656 00 90,194.00 S 5,68600 72.516 00 32 87200 [39.146.00) | $ 3,724.00 (8,814.00) | $ 3964400 Contnuing Ops $ 14,700 00 -- Net Income $(24446.00) $36.59600 Balance Sheet (All numbers in thousands) Period Ending Current Assets Cash And Cash Equivalents Net Receivables 0/2016 s -s 933.72300 14,646 00 1 24,917 00 1-s-_6026500 -1-s 99573800 105,91200 $ 541,591.00 Other Current Assets Total Current Assets Property Pisnt and Equipment 1,178.360 001,612.240 00 s298,580.00-.--$-341,735.00 211,276.00 215,197.00 315,653.00 310904 00 Intangiole Assets Other Assets |--$ 13.632.00 s 627,606 00 | 2.012,78200 $ 3,112.431 00 Current Liabilities Accounts Payable Other Current Labilities Total Current Liabiltes $840.768.001. s 811,234.00 353.10300661,759.00 1,193,871 00 $ 1,472 993.00 -47,200.00 14,184 00 238,226.00 15.795.00 353,103 00 661 Other Liabilies Term LiabityCharges T-; 1.409272 001-ST 727,014 00 Total Liabilities Stockholders' Equity Common Stock Retained Eanings Treasury Capital Surplus Other Stockholder Equity Total Stockholder Equity (24,349 00 $-357,512.00 (1,110438 001 .$(1,079. 716 001 $ 1 1,927,997.00 1,738,034 00 1,189,358.00 658.508.00 603,510.00 1.1 Net Tangible Assets | 88888 888 88 8 88888 88 888 88 88 88 8 88

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