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Q2. BMed holds warehouses of medicines, medical treatment products and equipment from more than 500 producers to hospitals, health clinics, and medical offices. The company employs 300 people at seven locations in Punjab and KPK, including account managers, customer service and support representatives, and supply chain management staff. Employees communicate by traditional telephone voice services, email, instant messaging, and cell phones.

i) What technological factors should be considered as BMed is interested about adopting a system for integrated communications within the organization. [5]