Nicole had worked at a Montreal branch of the National Bank for 20 years before being promoted to the position of special loans administrative officer. She was given the new position even though she lacked the proper qualifications and training. The new job went badly. Nicole made many mistakes, and the bank warned her in writing that if she did not improve, she would be terminated. She asked to take courses and promised to improve, but no further training was provided. A few months later, she was fired for incompetence after failing to renew a letter of credit. The mistake cost the bank $850 000. She decided to sue National Bank.

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Case Study 1: [10 marks) Classification of Law: Parties: Plaintiff: Defendant Court: Case Facts: Case / Issue: Judgment / Decision: Reasons