NiteVision (NV) is a public limited company. They manufacture security cameras which they sell to security businesses who install them on the outside of houses or commercial premises. In 2021 NV earned a profit for the year of 1.2 million from a revenue of 2.8 million. NV has recently appointed a new Operations Director. He is keen to improve NV's quality processes to reduce the level of waste and customer returns. He believes that the current quality control system is outdated and should be replaced with a system of total quality management (TQM). (a) Explain the importance of profit to any two of NV's stakeholders. (b) Using the information provided calculate NV's profit margin % for 2021 (c) In 2021 NV had a return on capital employed of 15%. Using this information and other information above, calculate NV's capital employed. (d) Do you think NV should introduce total quality management? Justify your answer. D