No. 165 Percentage of Sales Dollars Sales revenue $4,743,000 Prevention cost Reliability engineering $ 259,200 35,200 $ 294,400 $ 52,700 113,645 Quality training Total 6.211% Appraisal cost: Internal failure cost: 2.401% External failure cost: Total 0 Total quality costs $ 460,745 9.72 % No. 165 Percentage of Total Quality Costs Dollars Prevention Appraisal Internal failure External failure Total 0 No. 172 Dollars Percentage of Sales Prevention cost Total 0 Appraisal cost: Internal failure cost: External failure cost: Total 0 Total quality costs 0.00 | % No. 172 Percentage of Total Quality Costs Dollars Prevention Appraisal Internal failure External failure Total 0