No. Questions Answers L/R LPC Alignment 1. Does your organization have crisis My organization have crisis management teams to |7L/4R Super-High LPC |L/R- management teams to manage short-term manage short-term liquidity impacts and initiate LPC- liquidity impacts and initiate appropriate appropriate countermeasures. By put employee well- countermeasures? How? being above all else. 2. How did your company take steps to |My business has established dedicated cross-functional 7L/4R Super-High LPC L/R- handle the MCO situation? teams. They can coordinate the activities between LPC- various business units, provide necessary information to the management team, and communicate with employees, partners, and employees. 3. What is the most critical problem faced by The most critical problem faced by my SME during 7L/4R Super-High LPC L/R- your SME during pandemic? What actions pandemic are the challenges of operations and LPC- did you take? employee safety. One of the main concern ae during and after the COVID-19 pandemic is its impact on operations. My SME has taken the actions of ensure that there is no crowding in the office. I have decided on which roles can be done remotely and which roles require employees to be present in the office. This will help you optimize the work with only 20-30% of employees at the office. 4. Is your business affected by the Covid19? Yes, my business has affected by the Covid19. My 7L/4R Super-High LPC L/R- What did you do to overcome? business has dedicated a team for crisis management. It LPC- is to ensure that every team member knows what their role is. Train each team member in executing the plan to be sure that they are ready at any moment. Furthermore, my business has collaborated with the public relations team, legal and regulatory teams, and operational and response teams. Create a small core committee from among them. 5. Does your company layoffs employee My company does not layoffs employee this is because 7L/4R Super-High LPC L/R- because of Covid19? If yes, how many is very small enterprise and only have 10 employees in LPC- percentages? If not? Why not? the business, there also lack of employees to work in my enterprise so that does not layoffs employee. 6. Did you suffer a sales drop during My organization have suffered the sales drop during the 7L/4R Super-High LPC L/R- Covid19? If yes, how did you handle the Covid19. My organizations sales teams have better LPC- sales drop situation? understand the broader impact and implications of the situation and discuss any patterns and trends we're seeing with our customers that could be helpful in how we help them