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Not again! Susan had forgotten her password and tried to log in so many times her account is now locked. She needs to get in

Not again! Susan had forgotten her password and tried to log in so many times her account is now locked. She needs to get in to the system to proceed with the simulation that the corporate trainer was describing. How could Susan get help without having to leave the training or make a big disruption in the room?
She could text her girlfriend sitting in the front row for ideas.
She will have to leave for a brief time to call from her cell in the hallway.
She could use a separate window to open an online chat with the support team.
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