Question
Note: Discussion question post that relates to the course subject of Hospitality Industry Law. Read that whole prompt and answer the questions in the correct
Note: Discussion question post that relates to the course subject of Hospitality Industry Law. Read that whole prompt and answer the questions in the correct format.
Assume that you manage a 300-room hotel. Your local university football team is playing a home game on Saturday, and the demand for rooms far exceeds supply. Your no-show rate on reservations for the past 3 football games has been 8, 12, and 9 percent, respectively. Currently, you have 100 unreserved rooms. Prepare a brief (half-page) report describing how you would answer the following questions.
- How many room reservation contacts are you willing to accept?
- Should you require that all reservations be confirmed?
- What factors will you consider as you make your decision? What strategies will you employ to reduce no-shows? Write a short (half-page) essay answering questions 4 and 5 that follow, drawing from your personal perspective.
- You and your family are travelling out of state to attend one of your school team's away football games. Upon arrival, the hotel where you have confirmed reservation denies you a room because it has none available. What do you think the hotel should do for you?
- What if no other rooms were available within a 50 mile radius of the hotel you originally booked?
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started