( Note:Please answer this factor of consumer duities and responsibility in 1-11 respectively i your own word)

CONSUMER DUTIES AND RESPONSIBILITIES are given below and explain this in your own word.

1.Substantiate the complaint,

2.Listen to the seller,

3.Cooperate with the seller if needed,

4.Avoid inconvenience to others,

5.Do not personalize issues,

6.Not lend self to others,

7.Be well informed,

8.Understand the grievances redressal process,

9.Avoid impulsive buying,

10.Buy goods from authorized agents,

11.Other duties and responsibilities

explain this(1 to11) factor in your own word.