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Now go through the purchase on Booking.com or Expedia.com . Discuss the number of steps in the process and how Amazon makes the process easier
Now go through the purchase on Booking.com or Expedia.com. Discuss the number of steps in the process and how Amazon makes the process easier vs Booking.com or Expedia.com.Also discuss how Amazon makes the customer feel secure in their purchase. Point out the account creation process during the checkout procedure. Does it include regular emails? Why do you think Amazon does not have a regular email program?
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