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nts Question 16 0 / 1 pts Explain the procedures for addressing complaints from the public, regulatory authorities and staff. Write your answer in 200-250
nts Question 16 0 / 1 pts Explain the procedures for addressing complaints from the public, regulatory authorities and staff. Write your answer in 200-250 words. Your Answer: Benefits of good complaint handling: Complaints are an important way for the management of an organization to be accountable to the public, as Well as provides valuable prompts to review organizational performance and the conduct of people that work Within and for it. A complaint is an "expression of dissatisfaction made to or about an organization, related to its products, Services, staff, or the handling of a complaint, where a response or resolution is explicitly or implicitly expected or legally required" As a matter of guidance, complaints can be made directly to an AURAMA006_Asse..doc A AURAMA006_Asse..doc A Show all X 10:02 AM 7/27/2022 4
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