% % Number of order amendments 20 2 20 100 Number of hours of pre-sales 100 support 16 10 30 Number of hours of post-sales 100 support 10 15 20 Number of delayed payments 10 12 10 100 Number of orders 10 30 30 100 Number of invoices 20 30 50 10 Average cartons in stock 40 30 30 100 Number of requisitions 30 30 40 100 Number of standard deliveries 10 40 50 100 Number of special deliveries 20 60 20 100 Question 1 Calculate the profit for each customer based on the ABC data and discuss what steps the company should consider to improve the profitability of individual customers