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O- books, an online book? retailer, has two operating divisions-corporate sales and consumer sales and two support divisions-human resources and information systems. Each sales division

O- books, an online book? retailer, has two operating divisions-corporate sales and consumer

sales and two support divisions-human resources and information systems. Each sales division conducts merchandising and marketing operations independently. O-books uses number of employees to allocate human resources costs and processing time to allocate information systems costs. The following data are available for September 2015:

Support Divisions

Operating Divisions

Human

Information

Corporate

Consumer

Resources

Systems

Sales

Sales

Budgeted costs incurred before any

interdivision cost allocations

$71,000

$236,000

$995,000

$484,000

Support work supplied by human

resources division

Budgeted number of employees

24

40

31

Support work supplied by information

systems division

Budgeted processing time (in minutes)

300

2,000

1,700

Required

1.

Allocate the support? divisions' costs to the operating divisions using the direct method.

2.

Rank the support divisions based on the percentage of their services provided to other support divisions. Use this ranking to allocate the support? divisions' costs to the operating divisions based on the? step-down method.

3.

How could you have ranked the support divisions? differently?

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