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o. With colum 9. Applying what you have learned, change the width of columns B and C to 15. 10. Using the following information from
o. With colum 9. Applying what you have learned, change the width of columns B and C to 15. 10. Using the following information from the interviews, add the business services to the report. Place each service in its own row. Place the business service information in column A. Business Service Details Internet connectivity with broadband provider Used to communicate with customers and remote staff. Transportation Management Software Used for trucking and dispatch services, including (TrackTMS) load planning, routing, dispatch, status updates, and integration with accounting software. QuickBooks Accounting software used to track orders, payments, and payroll Environmental-alerting system Used to detect smoke, heat, water, and power in the operations center; software along with rack-mounted sensors. Microsoft Office Oracle RBMS 400,000 sq. ft. warehouse with access for concurrent loading of four tractor trailers Weather-monitoring system Active Directory Adobe Acrobat Used for general correspondence with staff and customers. Relational database used to track inventory. Used to store inventory before being offloaded to the transportation-delivery system. Used to gather data when planning deliveries and routing for Atlanta staff. Database that provides authentication for staff for local network and other integrated systems. Software used to publish policies and other correspondence. Used to protect the business infrastructure. Used to provide remote access to operations for staff. Instant-messaging platform by Microsoft. Used for communications with drivers and office. Used to provide security for warehouse and IT operations. Multimedia tools used for public communication, including Facebook, Twitter, Flickr, and Instagram. Security software for monitoring and troubleshooting IT software. Cisco firewall IPS modules Citrix Lync Motorola professional radio Security camera system Social media Solar Winds . Analyze the information you have been given in this table. Compare this against the company's standards for RTO level. Use your judgment to assign the RTO level to each business service. Place the number of the RTO level in column B. Use the time objectives that were provided for each level and add them to column C with this format: Continuous Level 1 Level 2 Level 3 Level 4
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