Objective: As mentioned in the last deliverable, one part of the CONTROL phase of DMAIC is to to use the control chart to control and monitor the process behavior. We use a capability study to determine how the process is performing in reference to the specifications, once we have a stable and predictable process as determined by the control chart. Assume that you addressed all of the assignable causes and the process is now stable. Your team decided to use a Pp/Ppk study. Reflected in the data below is last month's wait times under the new, stable process. You need to use this data in your Pp/Ppk study. You also need to construct a histogram as a part of your capability study to ensure that the process variation is still acting normal. By the way--finish this deliverable correctly and make all required corrections to the other assignments and you are finished with the project. Congratulations!!!! Instructions for you: Examine the capability of this process. Use Excel 2003 to find mean and Standard Deviation Use Excel 2007 to find mean and Standard Deviation Data: Data: Average resolution times (contiguous hours) 2 11 9 8 6 12 9 9 8 13 11 7 7 10 14 4 8 10 2 11 9 8 6 12 9 9 8 13 11 7 7 10 14 4 8 10 9 9 15 9 9 6 10 9 9 15 9 9 6 10 9 7 9 8 Upper spec is 30 hours How to submit an Assignment 5 YOU DO NOT NEED TO INCLUDE YOUR HISTOGRAM IN THIS ASSIGNMENT Project: Deliverable: Student last name: MAM IT 2016 Pp Ppk Your last name here Pp (round final result to 6 decimal places Ppk (round final result to 6 decimal place Is the process acceptable? What is the basis for your decision? Yes or No and Why HINT! once we have ou addressed r Pp/Ppk study. orrectly and make all Pp, Ppk formulas and Standard Deviation and Standard Deviation