Objective: To provide you with an opportunity to demonstrate the required performance elements for this unit. This activity will enable you to demonstrate your knowledge of the following performance evidence: 1. Refer to case study E and complete the following activities: > > Specify ve possible needs] priorities of the organisation in the delivery of service to customers Identify five types of verifiable data that may be referred to when reviewing client satisfaction Specify three criteria that should be satisfied in relation to changes for improved client satisfaction Provide the details of three strategies} methods which could be used for the improvement of customer service delivery (no more than 300 words for each)