Objective: To provide you with an opportunity to identify how to state expectations of internal groups and individuals. This activity does not need to be observed. 1. List three ways that you can ensure expectations for internal groups and individuals are stated clearly. 2. Describe how you would conrm that expectations have been understood in an organisation. (Max. 100 words) 3. How can expectations be stated in a manner that builds commitment to an organisation? (Max. 200 words)