objective. We will review in detail many of the components of Toyota's selection procedinges later in this text. For now, we would like you to discuss the following points, but first you may find it useful to review Figure $1\mathrm{.}1$ on page $6.$

Is Toyota's elaborate selection system justified? What are appropriate criteria for assessing its effectiveness?

Toyota received over $40000$ applications for $1200$ positions. Is this an effective approach? What is the cost, particularly the human cost, associated with reviewing all of these applications? How do you reduce the number of applicants to a reasonable number that can be run through the selection system?

What are some of the cultural issues that might arise with a Japanesemanaged auto plant located in Ontario?

Provide examples of how technology might be used to facilitate and improve the recruitment and selection used by Toyota.

What criteria should Toyota use in selecting "team players"?