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Odgerel, a new tablet manufacturer, introduces a new tablet model, Odin 4 . 4 , which can be charged with solar power. Social mediaadvertisements about
Odgerel, a new tablet manufacturer, introduces a new tablet model, Odin which can be charged with solar power. Social mediaadvertisements about this product show that the phone needs to be charged only once a week. Hence, many customers prebook the model before its launch. However, after the launch of Odin percent of its customer reviews on the internet are negative. In the context of customer satisfaction, which of the following traps has Odgerel most likely fallen into?
a Full partnership
b Limited relationship
c Overpromising
d Foretokening
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