Of the 3 ways to deal with and manage negativity during the AI interviews, which have you tried or which would you like to try in managing negativity in this setting? Give an example of ways this has worked for you in dealing with people.

1. Postponing: Revisit point during the "what would you change if you could" segment of the conversation
2. Listening: Be empathetic and maintain a caring and affirmative spirit
3. Redirecting: Paraphrase and revisit topic of focus

Next, think back to a previous time that you worked with a group to address an issue or concern. Knowing what you now know about Appreciative Inquiry, what would you do differently? How might the Discovery phase look?