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Of the five faces/stages of satisfaction, consumers who are delighted repurchase the product/service but are not connected to other buyers
Of the five faces/stages of satisfaction, consumers who are delighted repurchase the product/service but are not connected to other buyers
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Fundamentals of Management
Authors: Stephen P. Robbins, David A. DeCenzo
8th Canadian edition
133856747, 978-0133856743, 978-0134283593
