Okay, I$$ve got a big project that needs the attention of HR$.$

Our Front Office Staff of the WCFMC have not had a raise in $3$ years. This is mostly due to budgetary

issues. Now I am concerned that there will be a turnover problem; administrative employees might

get so disgruntled with the situation that they will start leaving in large numbers.

I$$d like you to do some job evaluation to determine whether the front desk staff, including

receptionists $($who answer phones and emails, greet patients and schedule appointments$)$ and

billing coordinators $($who take insurance and payments$)$ are getting paid equitably with their peers

at other medical centers, and if not, what to do about it$.$