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Olivia works as a server at a local restaurant. The general manager of the retaurant has told her that keeping customers satisfied is the most
Olivia works as a server at a local restaurant. The general manager of the retaurant has told her that keeping customers satisfied is the most important aspect of her job. The floor manager on shift has just told her working quickly taking orders and delivering them is most important. Olivia is experiencing:
information overload
role ambiguity
role conflict
role overload
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