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ON 1 Item 1 of 3 Carefully read the following scenario Ruby on Main is cafe in a regional area of South Australia. It serves
ON 1 Item 1 of 3 Carefully read the following scenario Ruby on Main is cafe in a regional area of South Australia. It serves breakfast and lunch seven days per week. Ruby on Main has had the same menu for a little over eighteen months and, until approximately six months ago, saw a steady increase in its revenue and profitability across its breakfast and lunch service. However, over the last six months or so, it has experienced a flattening in its revenue and a decrease in the profitability of its breakfast menu. The sales data and customer satisfaction data for Ruby on Main's key menu items for the past six months are included in Ruby on Main Sales Data.xIs. > Monitor the performance of the menu by obtaining feedback from customers or others by using at least two of the methods listed in Background information. > You can use feedback mechanisms currently used within the organization, modify existing mechanisms to assist in gathering necessary information, or create your own. Document and analyses the results of your feedback to determine the following. Success of your menu against dietary goals for the customer group nominated. > Level of customer satisfaction with the menu
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