On page $17$ of Hardwiring Excellence, Quint says that the first thing he did as an administrator of a hospital was to walk up to employees and say, $"$Hi$,$ my name is Quint Studer. I$\text{'}$m the new administrator here. I work for you. What should I do today?"

A$.$ What does it say about a leader's core concept of leadership if this is their first approach to engaging with staff?

B$.$ What is your concept of leadership? Would a similar approach be difficult for you?

C$.$ Considering what we discussed this week about employee retention, how does your concept of leadership contribute to employee retention?

On page $141,$ Quint says employees want $3$ things.

D$.$ Summarize the $3$ things employees want.

E$.$ How do these $3$ things relate to employee retention?

F$.$ How do these $3$ things relate to your personal concept of leadership?