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One article assigned during this portion of class, Service Clues and Customer Assessment of the Service Experience, forwarded the notion service clues can be divided
One article assigned during this portion of class, "Service Clues and Customer Assessment of the Service Experience," forwarded the notion service clues can be divided into three overall types. According to that article, which overall service clue type is most likely to lead to completely satisfying experiences?
functional
humanic
mechanic
polaristic
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