One junior bookkeeper is reporting to you. His responsibilities are various including checking receipts, preparing bank deposits, sending payments, and monitoring accounts that are past due. You have noticed that some customer invoices being processed by the junior bookkeeper. However, the clear communication regarding those invoices were not reported to you. You find it suspicious those invoices did not meet the business needs and expectation of work stakeholders ask for. Question 1: Clarify business needs and expectations of work to be done through clear communication with key stakeholders