One of the common problems facing guides is dealing with the campers' behavior. Some campers are not comfortable being away from home and get homesick, while others are disrespectful to others and will break rules. On one occasion, a camper who is lagging behind the group claims to not feel well, but is then seen using his cell phone trying to get a signal to call out even though cell phones are prohibited on excursions. Ultimately, you have t remember that safety of the campers is the number one concern. How would you approach this problem?
Select an option:
Immediately give the camper a warning, even if it's in public, and keep the group moving.
Instead of giving a warning, you subtly mention the rules about cell phones to everyone, trying not to single anyone out.
Encourage the camper to keep up and then talk to him later in private, asking if there are any problems.