One of the most important trends in questioning during the past decade has been the introduction of the "behavior-based" interview, which is predicated on the principle that the best predictor of future behavior is past behavior.

Answer one of the following questions:

• What are some competency-based questions and why would you consider using those in an interview?
• Compare and contrast hypothetical questions to probing questions. Which is more beneficial?
• What are some examples of closed-ended questions and why would we want to use those?
• What are some questioning techniques to avoid and why?