Question
One of the most significant fall-outs of the COVID-19 pandemic in the retail food and grocery sector industry is the shift in channel preference from
One of the most significant fall-outs of the COVID-19 pandemic in the retail food and grocery sector industry is the shift in channel preference from in-store shopping to online shopping- especially among customers over 60 years old. According to the article ( 1. How is COVID-19 Changing the Grocery Industry? | Insights | Cushman & Wakefield and 2. Ubderstannding the impact of COVID-19 Grocery & Food Retail | Deloitte) , some analysts speculate that this trend will continue in the post-pandemic era. And as such, the industry is poised for innovation with regards to online shopping and accelerated grocery delivery. According to you, what are some concrete steps that grocery retailers can take to organize their supply chain and logistics infrastructure in preparation for this change?
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