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One of the objectives that was key in the construction of the Burj Khalifa project involved ensuring that the project scope, specifications, and the actual

One of the objectives that was key in the construction of the Burj Khalifa project involved ensuring that the
project scope, specifications, and the actual outcomes match the stakeholders and the end customer requirements
without any deviations. Considering this recommend the appropriate tool and or management approach that should
be utilised towards ensuring that this is achieved. Your recommendation should detail the assumptions of the
model and how it should be adopted. House of quality development consists of six basic steps:
1. Identify customer attributes
2. Identify technical features
3. Relate customer attributes to technical features
4. Conduct an evaluation of the competing product
5. Evaluate technical features and develop targets
6. Determine which technical features to deploy in the remainder of the production process.

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