Question
One of your best customers is a very conservative organization -- a real white-shirt company. Reporting to you is David, a very talented African-American who
One of your best customers is a very conservative organization -- a real "white-shirt" company. Reporting to you is David, a very talented African-American who could benefit greatly from working with this customer account -- and the customer account would benefit greatly from David's expertise and creativity. The issue is that David dresses in vibrant colors and wears akufi, an African skullcap. Your company long ago recognized David's brilliance, and his dress within the company isn't an issue. But you know your customer would react to David's attire with raised eyebrows.
How do you best deal with the situation as the manager?
Use the eight steps to making ethical decisions in your answer.
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