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The one area most businesses using social media fail in is customer service. Why do you think that is? Have you had a negative customer

The one area most businesses using social media fail in is customer service. Why do you think that is? Have you had a negative customer service experience with an online business? How does the 5th P of marketing play a role in good customer service? 

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With each passing day more companies act in a more professional way for social networks It is estimated that 80 of companies worldwide will use the full potential of social media marketing by the mid ... blur-text-image

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