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One potential threat in an industry is buyers' influence. Yet unless buyers are satisfied, they are likely to look for satisfaction elsewhere. Can the fact

One potential threat in an industry is buyers' influence. Yet unless buyers are satisfied, they are likely to look for satisfaction elsewhere. Can the fact that buyers can be threats be reconciled with the need to satisfy buyers?
Government policies can have a significant impact on the average profitability of firms in an industry. Government, however, is not included as a potential threat. Why should the model be expanded to include government? Why or why not?
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