Only answer is okay, no more explain. Principles of Communication in the Business Environment

16. Employers expect from employees to:

a): Organize ideas b): Practice ethical communication c): Listen actively d): All of the

above

17. Communication is survival imperative.

a): Yes

b): No

18. There are

elements of professionalism.

a): 6

b): 5

c): 4

d): 3

19. Adopting an audience-centred approach emphasis you-attitude.

a): True

b): False

20. There are _______ ways to organize informational reports.

a): 3

b): 4

c): 5

d): 621. 2+2 = 4 is direct approach for focusing on logical arguments.

a): True

b): False

22. There are

general categories of proposals.

a): 2

b): 4

c): 6

d): None of the above

23. Restating main points in the close are essential.

a): True

b): False

24. Avoiding perfection focus helps overcoming anxiety.

a): Yes

b): No

25. While responding questions, never set ground rules.

a): True

b): False

26. Writing negative message requires:

a): Clarity

b): Positive words

c): Communication etiquette d): All

27. Closing on a respectful note demands:

a): Sincerity

b): Clichs

c): Uncertain conclusion

d): None

28. Avoid maintaining high ethical standards by considering audiences emotional state

a): True

b): False

29. While refusing claims, avoid explanations and facts.

a): Yes

b): No

30. While giving negative performance review, focus on opportunities for improvement.

a): True

b): False