Only answer is okay!!! no more explain!!! Thank you very much Principles of Communication in the Business Environment 21. 2+2 = 4 is direct approach for focusing on logical arguments.

a): True b): False

22. There are general categories of proposals.

a): 2 b): 4 c): 6 d): None of the above

23. Restating main points in the close are essential.

a): True b): False

24. Avoiding perfection focus helps overcoming anxiety .

a): Yes b): No

25. While responding questions, never set ground rules.

a): True b): False

26. Writing negative message requires:

a): Clarity b): Positive words c): Communication etiquette d): All

27. Closing on a respectful note demands:

a): Sincerity b): Clichs c): Uncertain conclusion d): None

28. Avoid maintaining high ethical standards by considering audiences emotional state

a): True b): False

29. While refusing claims, avoid explanations and facts.

a): Yes b): No

30. While giving negative performance review, focus on opportunities for improvement.

a): True b): False