only answer no need explanation

3. Describe the difference between leaders and managers.( in 2 sentences)

4. T/F. Time management and priority setting are two of the most effective ways for you to be as productive as possible.

5. All of the following are true regarding customer service skills except which one?

A. Customers (and/or stakeholders) are the reason for the project.

B. Projects that have customers (and/or stakeholders) who are external to the organization have a higher priority than internal projects.

C. Customers (and/or stakeholders) may be internal or external to the organization.

D. Satisfying customer expectations (and/or stakeholder expectations) and delivering the project on time and on budget are the primary focus for all customers and stakeholders.

6. Name some of the skills needed to manage human resources.

Lab Exercise - Worth 3 marks( answer should be shorter than one paragraph)

Describe/discuss why communication is a critical component of project management. Describe the types of general management skills needed in project management and your strengths and weaknesses in these areas. What actions will you take to strengthen and build your skills in your areas of weakness?