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onnie is working with an applicant who was approved for the Emerald Advance Loan this year. When he came to the income verification screen, he
onnie is working with an applicant who was approved for the Emerald Advance Loan this year. When he came to the income verification screen, he realized the applicant only had a picture of their last paystub. What should Ronnie do next to complete this portion of the application? Call the employer and ask for a copy of the applicants last paystub to be sent via email. Ronnie can then print the document. Continue with the application process. Ronnie can use the image on the applicants phone as verification. Remove the paystub from the applicants income sources. They must have the documentation at the time of the appointment, or it cannot be used. Tell the applicant that they will need to provide a paper copy of their paystub. When they come back with the paper copy, Ronnie can then verify and complete the application process. Mark for follow up
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