Open-Ended Questions Open-ended questions are an effective way to elicit particular inquiries and further thoughts. Questions may accelerate processes, fill information gaps, encourage others to present their views, motivate, and more (Travis et al., 2019). Open-ended inquiries expand the conversation's options and paths. Questions cannot be replied to in a single word, and they usually result in the employee expressing their views. The transcripts highlight the employee relations representative's numerous openended queries. The ER representative asked open ended inquiries to workers at the end of the interview. The ER representative inquired, \"is there anything else that pertains to this situation or Kareem" (SHU, n.d.). This allows employees to express further ideas or sentiments about Kareem's predicament. The openended question provides the ER representative with information on how Kareem was handled and other people's opinions on Kareem. Workers provided more details that the ER representative would not have obtained if the inquiry had not been open-ended. Ln