operation management:

A. Economic order quantity (EOQ) B. Just-in-time (JIT) C. Material requirements planning (MRP) D. Fixed-order quantity (FOQ)

5. Which of the following is NOT a technique for forecasting demand?

A. Time series analysis B. Causal forecasting C. Delphi method D. Simulation

6. Which of the following is NOT a step in the process of quality control?

A. Planning and design B. Process control C. Product inspection D. Customer feedback

7. Which of the following is NOT a type of supply chain strategy?

A. Push strategy B. Pull strategy C. Vertical integration D. Outsourcing

8. Which of the following is NOT a type of project management tool?

A. Gantt chart B. Project network diagram C. Critical path analysis D. Work breakdown structure

9. Which of the following is NOT a type of risk management technique?

A. Risk identification B. Risk assessment C. Risk mitigation D. Risk monitoring

10. Which of the following is NOT a goal of operations management?

A. To produce goods and services efficiently and effectively B. To meet customer demand C. To improve quality D. To reduce costs

11. Which of the following is NOT a factor that affects the volume and variety of production?

A. Customer demand B. Product design C. Production technology D. Competition

12. Which of the following is NOT a type of production system?

A. Job shop B. Batch production C. Mass production D. Flexible manufacturing system

13. Which of the following is NOT a type of process flow analysis tool?

A. Process flow chart B. Work flow diagram C. Operation process chart D. Decision tree

14. Which of the following is NOT a type of performance measure?

A. Productivity B. Efficiency C. Quality D. Customer satisfaction

15. Which of the following is NOT a type of benchmarking?

A. Internal benchmarking B. Competitive benchmarking C. Functional benchmarking D. Strategic benchmarking

16. Which of the following is NOT a type of lean manufacturing technique?

A. 5S B. Kanban C. Value stream mapping D. Total quality management

17. Which of the following is NOT a type of Six Sigma tool?

A. DMAIC B. DFSS C. Poka-yoke D. Kaizen

18. Which of the following is NOT a type of supply chain management software?

A. Enterprise resource planning (ERP) B. Customer relationship management (CRM) C. Supplier relationship management (SRM) D. Manufacturing execution system (MES)

19. Which of the following is NOT a type of green supply chain initiative?

A. Reducing energy consumption B. Reducing waste C. Using renewable resources D. Outsourcing production to low-cost countries

20. Which of the following is NOT a trend that is affecting operations management?

A. Globalization B. Technological change C. Increasing customer demand for customization D. Decreasing importance of quality