Operations Management in Supply Chain Jul$23$ Y$1$ S$2$

An operations analyst has gathered the following data on a fridge repair shop:

Design capacity of the shop is $120$ fridges.

Effective capacity of the shop is $80$ fridges.

Backlog in the system is $20$ fridges.

Actual service rate is $67$ fridges for the past month.

Expected capacity was $90$ fridges.

Capacity in the system is $30$ fridges.

Required:

Determine the effective utilisation of the fridge repair shop.

A$.$ The effective utilisation of the fridge repair shop is $83\mathrm{.}8\%$

B$.$ The effective utilisation of the fridge repair shop is $66\mathrm{.}7\%$

C$.$ The effective utilisation of the fridge repair shop is $88\mathrm{.}9\%$

D$.$ The effective utilisation of the fridge repair shop is $75\mathrm{.}0\%$