*Operations management is about how organizations create and deliver services and products. Everything you wear, eat, sit on, use, read or knock about on the sports field comes to your courtesy of the operations managers who organized its creation and delivery. Every book you borrow from the library, every treatment you receive at the hospital, every service you expect in the shops and every lecture you attend at university - all have been created by operations. While the people who supervised their creation and delivery may not always be called operations managers, that is what they really are." (Slack, Brandon- Jones, & Johnston, 2016, p. 4) Your group assignment consists of a report to analyse the operations of one (1) company/organization/service provider. The report should cover the following Eight (8) sections in your report: 1. Introduction (300 words-company, organisational structure, activities, etc) 2. The transformation process of goods and services of the selected company/organization/service provider (500 words-Input, process, output, feedback) 3. Critique on Mission and Vision (500 words-Assessment of Mission and Vision in accordance with their product offerings) 4. Examine the SWOT Analysis (500 words-Review of internal strengths and weaknesses and external opportunities and threats) 5. Evaluate the Competitive Advantage (500 words- Justifying the competing strategy of the identified company) 6. By using Product Life Cycle (PLC) model, analyse any strategic product of the chosen company (500 words). 7. By using Product Life Cycle (PLC) model, identify operations management issues being faced by the organization (500 words). 8. Proposition of efficient and effective Solutions/ Recommendations to address the identified Issues/Challenges (500 words) 9. Conclusion (200 words). Suggested items in your group assignment report supported with relevant explanations. Images Flow Charts Tables Statistics All members in a group must contribute equally in writing and preparing of each section of this report. DO NOT assign each part of your report to a member, as this is a group assignment and you must engage in teamwork and communicate effectively for preparing this report. Requirements 4 to 5 members in a group (same tutor in the same tutorial group) Word count: 3,500 words including headings and sub-headings and in-text citations (+/- 10%). excluding SUBS assignment report cover page, appendix and references Citation requirements: Minimum 10 (ten) peer-review journals or books/e-books only Using APA referencing style (APA Style 7th Edition) Front Cover: SUBS assignment report's front cover page. Format: 12-point New Times Roman font, Justify in all text, 1.5-line spacing, softcopy report (Word File) submission Turnitin requirements: Not more than 10%, please submit full Turnitin report (PDF) MGT 2034 Operations Management / Group Assignment Report Marking Rubrics Tutorial Group / Assignment Group / Company Name / Project Name: + Criteria Introduction (explanation of unit, org chart, main activities, etc.) The transformation process of goods and services Critique on Mission and Vision Examination of the SWOT Analysis Evaluation of the Competitive Advantage Application of Product Life Cycle (PLC) model Proposition of Potential Recommendations Overall report presentation impression, organization of the report content and flow. Demonstrating operations concepts appropriate images, graph, statistics, etc. TOTAL Fail (0-1) (0-3) (0-2) (0-3) (0-2) (0-5) (0-2) Pass Average Good Excellent Assessment (1-2) (2-3) (3-4) (4-5) (4-6) (7-9) (10-12) (13-15) (3-4) (5-6) (7-8) (9-10) (4-6) (7-9) (10-12) (13-15) (3-4) (5-6) (7-8) (9-10) (6-10) (11-15) (16-20) (21-25) (3-4) (5-6) (7-8) (9-10) (0-2) (3-4) (5-6) (7-8) (9-10) 5% 15% 10% 15% 10% 25% 10% 10% 100% Mark 1. Each member is expected to contribute equally towards this assignment. 2. In the event of a conflict within groups, students are required to keep and submit a Group Logbook of group (including emails) and individual student's contributions/task assigned. a) Students should undertake the following process prior to presenting their concerns to the meetings/communication lecturer/tutor: Students should address issues early (do not leave the problem until the week before the assignment is due) Call a meeting with all group members to discuss a concern or a breach of contract/agreement b) If resolution is not achieved, request mediation with the assistance from the lecturer. Academic Malpractice 1) Students are required to cite references in their case studies when they quote or use any information obtained from other sources. Failure to do so may constitute plagiarism and disciplinary actions will be taken. Case studies with a large proportion of citation and paraphrasing will not be awarded with high marks. a) Plagiarism, whether inadvertent or deliberate, shall include the following: i) Word-for-word copying of sentences or whole paragraphs from one or more sources, or presenting substantial extracts from books, articles, thesis, other unpublished work such as working papers, seminar and conference papers, internal reports, computer software, lecture notes or tapes, without clearly indicating their origin. ii) Using very close paraphrasing of sentences or whole paragraphs without due acknowledgement in the form of reference to the original. iii) Submitting another student's work in whole or in part. iv) Use of other person's ideas, work or research data without acknowledgement. b) Collusion, whether inadvertent or deliberate, shall include the following i) Submitting an "individual assignment that was jointly prepared by the candidate and any other third party, e.g. other students, family, professionals, or tutors/lecturers. ii) Submitting a "group assignment that was jointly prepared by the group and any external party, e.g. family, students from other courses, or professionals. iii) Copying each other's work and passing it off as an individual effort. 2) Students should use the American Psychological Association style (7th edition) for citations and references