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Ophelia met with and presented her recommendations to a couple after developing a financial plan for them. The wife wanted to pursue the recommendations but

Ophelia met with and presented her recommendations to a couple after developing a financial plan for them. The wife wanted to pursue the recommendations but the husband didn't. Ophelia calmly asked questions and help build a consensus between the couple that allowed for them to find a common solution where both were happy. What part of emotional intelligence did Ophelia demonstrate in helping the couple come to a mutual understanding?

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