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Optalama, a leading chain of optical stores, follows the practice of conducting surveys to study the strategies used by other optical stores in the city

Optalama, a leading chain of optical stores, follows the practice of conducting surveys to study the strategies used by other optical stores in the city in which it operates. To maintain its position as the market leader, it monitors the other stores' strengths, weaknesses, and advertising and marketing campaigns. In this scenario, which of the following is Optalama most likely using?
Demographic segmentation
Corporate governance
Cost-benefit analysis
Competitive analysis
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