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oQuestion 2 : Inventory Build - up and Little's Law II The capacity of a fast - food outlet is 1 6 0 customers an

oQuestion 2: Inventory Build-up and Little's Law II
The capacity of a fast-food outlet is 160 customers an hour during peak hours, and 80 customers an hour during normal hours. The outlet operates 24 hours a day, Seven
days a week. The rate of demand is 192 customers per hour during the peak demand period 12:00 to 1:00 PM (noon) daily, and 64 customers per hour in other times.
Part a: 2 points
How many customers are at the fast-food outlet at 1:00PM?
Locally stored answer:
Part b: 4 points
How long does the customer that arrives at 1 PM should wait before being served? Please provide your answer in minutes.
Locally stored answer:
Part c: 2 points
At what time will the peak hour congestion be over, i.e., inventory reduces to zero? Please state the hour as a single number.
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Part d: 4 points
What is the average flow time of a customer in minutes from 12:00 to 3:00 PM?
Locally stored
Part e: 4 points
The outlet manager manger decided to maintain the capacity at 160 customers per hour for one hou
maximum wait time in minutes?
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