ORDER TO CASH

Based on our discussions on the conceptual and physical systems for revenue cycle, you are to document a process map for Dunder Mifflin Paper Company, Inc. (DMPCI)'s order-to-cash process. Company information: Dunder Mifflin's order-to-cash process follows the typical revenue cycle. Dunder Mifflin's accounting information systems includes both a) manual system; and b) computerized system - utilizing SAP Business One. Dunder Mifflin's organizational structure is adequate - relevant departments/divisions exist and the workforce is sufficient to carry out all tasks to support business operations without overlapping of jobs. In documenting your process map, take note of the following: Process Name: Order-to-Cash Process Process Code: RE02 Other relevant predefined processes: RE01 Customer Code Creation REO3 Sales Return Process - FR01 General Ledger (GL) Chart of Accounts (COA) Maintenance FRO2 General Ledger (GL) Month-end Closing and Trial Balance Generation Month-end closing activities start at the 25th of the current month, with the trial balance generation at the 7th of the following month. Tips in process mapping: Ensure that your process flow is correct and in order. Use the appropriate symbols. Use page breaks as appropriate. Process mapping involves highlighting/showing the related tasks (or processes) within a process. . The related documents (both input and output) and the database should be shown (or appropriately linked) Within the process map, indicate risk areas with an inverted triangle and the related controls with a triangle. The risks and controls should be briefly described in the risk and control matrix (RCM). The risks and controls to be included in the documentation should only be the ones that exist within the process/system. While your risks are just "what can go wrongs", your controls should be factual