- Organizational -
1. Work and jobs "I started out as a paratrooper in the military. From there I became a consultant with Deloitte, and then the Vice President of HR at a small bank. Next I took over the People function at a large technology firm. Now I'm working at Liberty Mutual as their head of People Operations." What is the best term for what this statement is describing? Work O A job An organizational position A career According to the Work Value Scales (WVS), what are the two basic work dimensions that are consistent across cultures? Check all that apply. Work context Job content Work content problematic Job context more effective When jobs are inflexible, they become 2. Traditional approaches to job design Which of the following methods of job redesign give workers more to do without changing the basic level of what they do? Check all that apply. Job enlargement Job enrichment Cross-training Job rotation Management at Work As the charge nurse at American Hospital, you are responsible for assigning nurses to their tasks every day. There are six tasks that must be done for the hospital to run efficiently, and these tasks require two levels of skills. At the lower skill level, nurses must bathe, turn, and feed patients. At the higher level, nurses can modify treatments, plan patient care, and order tests. You have decided to ask each nurse to assume responsibility for tasks at both levels of work. Your plan is to give each nurse complete responsibility for his or her own job. The nurses will make their own decisions about how to do their work, and they will be able to order the supplies they need. You can see an illustration of this assignment in the following figure. Bathe patients Modify treatments Turn patients Plan patient care Feed patients Order tests These nursing assignments show a job design strategy of ategy of extinction n strateg Eapp enrichment simplification rotation tion What can you expect as a result of your job design strategy? Check all that apply. Increased job variety U Increased recognition for workers Increased long-term employee satisfaction Increased job challenge Term Example Teachers who believe that they can change the world one child at a time are high on this dimension The student who is always eager to learn is high on this dimension, whereas the person who is content with fewer challenges in life is probably low. Use your knowledge of the job characteristics model to fill in the missing labels on this diagram. each given example. Term a time are high on this Task significance , whereas the person Skill variety Feedback issing labels on this diagram. Task identity 3. Alternative approaches to job design Use your knowledge of alternative approaches to job redesign to answer the following questions. The social information processing model is based on which of the following premises? Check all that apply. Other people provide cues we use to understand the work environment. Other people's positive and negative feedback helps us understand our feelings about our jobs. Other people help us to judge what is important in our jobs. Other people tell us how they see our jobs. 1. Work and jobs "I started out as a paratrooper in the military. From there I became a consultant with Deloitte, and then the Vice President of HR at a small bank. Next I took over the People function at a large technology firm. Now I'm working at Liberty Mutual as their head of People Operations." What is the best term for what this statement is describing? Work O A job An organizational position A career According to the Work Value Scales (WVS), what are the two basic work dimensions that are consistent across cultures? Check all that apply. Work context Job content Work content problematic Job context more effective When jobs are inflexible, they become 2. Traditional approaches to job design Which of the following methods of job redesign give workers more to do without changing the basic level of what they do? Check all that apply. Job enlargement Job enrichment Cross-training Job rotation Management at Work As the charge nurse at American Hospital, you are responsible for assigning nurses to their tasks every day. There are six tasks that must be done for the hospital to run efficiently, and these tasks require two levels of skills. At the lower skill level, nurses must bathe, turn, and feed patients. At the higher level, nurses can modify treatments, plan patient care, and order tests. You have decided to ask each nurse to assume responsibility for tasks at both levels of work. Your plan is to give each nurse complete responsibility for his or her own job. The nurses will make their own decisions about how to do their work, and they will be able to order the supplies they need. You can see an illustration of this assignment in the following figure. Bathe patients Modify treatments Turn patients Plan patient care Feed patients Order tests These nursing assignments show a job design strategy of ategy of extinction n strateg Eapp enrichment simplification rotation tion What can you expect as a result of your job design strategy? Check all that apply. Increased job variety U Increased recognition for workers Increased long-term employee satisfaction Increased job challenge Term Example Teachers who believe that they can change the world one child at a time are high on this dimension The student who is always eager to learn is high on this dimension, whereas the person who is content with fewer challenges in life is probably low. Use your knowledge of the job characteristics model to fill in the missing labels on this diagram. each given example. Term a time are high on this Task significance , whereas the person Skill variety Feedback issing labels on this diagram. Task identity 3. Alternative approaches to job design Use your knowledge of alternative approaches to job redesign to answer the following questions. The social information processing model is based on which of the following premises? Check all that apply. Other people provide cues we use to understand the work environment. Other people's positive and negative feedback helps us understand our feelings about our jobs. Other people help us to judge what is important in our jobs. Other people tell us how they see our jobs
