Organizational Behavior:

Robert Katz divides the essential managerial skills into threecategories: technical,human, and conceptual.

Technical Skills-The ability to applyspecialized knowledge or expertise

Human Skills-The ability to work with,understand, and motivate other people, both individually and ingroups

Conceptual Skills-The mental ability to analyzeand diagnose complex situations.

The managers will be effective in these roles when he possessesthe required skills, understands the organization and its employeesproperly. However, some key facts about life at work:

-Organizations are complex systems

-Human behavior in organizations is sometimes unpredictable

-Human behavior in an organization can be partiallyunderstood

-There is no perfect solution to organizational problems.

In an Organization, employees do not have the luxury of notworking with or relating to other people. Therefore, to beeffective in an organization, it is imperative that an employeelearns about human behavior, explore how to improve his/herinterpersonal skills and begin to manage his/her relationships withothers at work. These are the areas where knowledge ofOrganizational Behaviour can make a significant contribution to theemployee’s effectiveness.

Required:

1. Describe the three Essential Managerial Skills and state whythey are important to effective management. Write 150 words.