Organizational structure is notoriously difficult to design. One of the biggest questions involves which functions or units to centralize. Centralization can bring with it many benefits: cost savings, standardization, and sharing of best practices. For example, according to the American Productivity & Quality Center (APQC) (formerly, American Productivity & Quality Council), controllable manufacturing costs are 10% lower at centralized versus decentralized manufacturing organizations

You are the General Manager of ZASS COFFEE SDN. BHD. needs to decide whether to go for a centralized or decentralized decision-making hierarchy. Please explain FOUR (4) comparisons between centralization and decentralization and which is suitable for the company?